Shipping cost will remain the same if you buy one o more wayuu bags!

Shipping info

ORDER PROCESSING
Orders processing takes place during regular working hours, from Monday to Friday (9 am - 6 pm UTC+1).
Orders received after 5 pm will be processed in the following working day.
 
SHIPPING COSTS
Orders over 90 € ( 108 USD ) from our warehouse in Rome, Italy. 
  • Free Shipping for orders from Italy;
  • Orders from European Union, USA and Canada will have a cost of € 9.00 (Aprox. 10 USD);
  • Orders from the rest of Europe, Latin America, Australia, Singapore, China and Japan will have a cost of € 19.00;
  • Orders from the rest of the World will have a cost of € 24.00;
  • Shipping cost will be the same if You buy one or more bags located in the same warehouse;
  • For all orders from European Union: this product includes the cost of taxes and duties. For international orders: the customers are responsible for all taxes and duties imposed by Your country of residence.
 
Orders over 90 € ( 108 USD )  from our warehouse in Riohacha, Colombia
  • Free Shipping for orders from Colombia;
  • Orders from European Union, U.S, Canada and Latin America will have a cost of € 9.00 (Aprox. 10 USD);
  • Orders from the rest of Europe, Australia, Singapore, China and Japan will have a cost of € 19.00;
  • Orders from the rest of the World will have a cost of € 24.00;
  • Shipping cost will be the same if You buy one or more bags located in the same warehouse;
  • For all orders from Colombia: this product includes the cost of taxes and duties. For international orders: the customers are responsible for all taxes and duties imposed by Your country of residence.
 
If You make any order from two different warehouses, You'll have to pay for two separate shipments. 
In each product informations You will find the location from where the item is shipped. 
 
 
SHIPPINGS TIME
We ship from two different locations; Italy and Colombia. We manage national and international shipments. The shipping times depends on the location (please see below).
 
Shipping from our warehouse in Riohacha, COLOMBIA:
  • All our products are sent using trustworthy couriers: DHL and UPS;
  • US & Canada and Latin America:  3 - 7 working days;
  • Europe, Australia, Singapore and Hong Kong: 5 - 14 working days;
  • Rest of the World: 7 - 21 working days.
 
Shipping from our warehouse in Rome, ITALY: 
  • All our products are sent using trustworthy couriers: DHL, UPS and Poste Italiane;
  • Europe, U.S, Canada, Australia, Singapore and Hong Kong:  3 - 7 working days;
  • Latin America: 5 - 14 working days;
  • Rest of the World: 5 - 21 working days.
 
In case that a package can't be delivered due to any error entering Your shipping address, SolAzul is not responsible for any additional fees that may incur to reroute or reship the package. 
Please keep in mind that our shipping times should be followed as a guide. SolAzul cannot take responsibility for customs clearance delays or failed payment approval, weather-related delays, or events outside of our control. However, we will try to minimize any potential delays. 
 
ORDER TRACKING
After placing an order, You will receive an email with Your order confirmation and details, followed by an email with the tracking number and link.
If You order items from two different warehouses, please keep in mind that Your items will arrive separately.